Refund policy

Return & Refund Policy

At BraveSprout, we're committed to creating thoughtful, high-quality digital resources designed to support children and families with confidence, communication, and emotional learning.

Please read this policy carefully before purchasing.

60-Day Money-Back Guarantee for Initial Orders

We stand behind the value of our resources and want you to feel confident in your purchase.

Your first order with BraveSprout is covered by our 60-day money-back guarantee. If you're not satisfied with your initial purchase for any reason, you may request a refund within 60 days of the purchase date.

To request a refund, please contact us at hello@bravesprout.shop.

Subscription Renewals

The 60-day money-back guarantee applies only to a customer's initial order.

Subscription renewal payments, recurring billing charges, membership renewals, and subsequent subscription payments are not eligible for refunds, returns, exchanges, cancellations, or chargebacks.

By maintaining an active subscription, you acknowledge and agree that future renewal payments are non-refundable.

Refunds, Returns & Exchanges

Except for eligible first-time purchases covered by our 60-day money-back guarantee:

  • All sales are final.

  • We do not offer refunds, returns, exchanges, cancellations, or chargebacks for digital products once a purchase has been completed.

  • Renewal subscription payments are non-refundable.

By completing your purchase, you acknowledge and agree that you are purchasing immediate-access digital content.

Download Issues

If you experience any problems accessing or downloading your files, please contact us and we'll be happy to help resolve the issue as quickly as possible.

Accidental Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us within 7 days of purchase and we'll gladly review the duplicate order.

Unauthorized Sharing & Distribution

All BraveSprout materials are protected by copyright and intellectual property laws.

Purchases are licensed for personal household use only and may not be copied, redistributed, resold, shared, uploaded, reproduced, or distributed in any form without prior written permission.

Unauthorized sharing of digital files harms independent creators and is strictly prohibited.

Educational Disclaimer

BraveSprout products are intended for educational and informational purposes only. They are not medical, psychological, therapeutic, or professional advice and are not intended to replace licensed professional support or emergency services.

Contact Us

If you have any questions about your order, refunds, downloads, or licensing permissions, please contact us at:

hello@bravesprout.shop

We're always happy to help.

Subscription Cancellation Policy

This Cancellation Policy applies to BraveSprout subscriptions and memberships.

Subscription Management

When you purchase a BraveSprout subscription, you will receive ongoing access to digital content, resources, products, or membership benefits according to the subscription plan you selected.

Your payment method will be securely stored and charged automatically at the billing frequency displayed during checkout unless you cancel before your next renewal date.

Automatic Renewals

Some subscriptions automatically renew at the end of each billing period.

By purchasing a subscription, you authorize BraveSprout to charge your selected payment method for future recurring payments until the subscription is cancelled.

Cancelling Your Subscription

You may cancel your subscription at any time.

Cancellation will stop future renewal payments but will not affect access already granted for the current billing period.

You can manage or cancel your subscription through the links provided in your order confirmation emails or through your customer account, where available.

Refund Policy for Subscriptions

BraveSprout offers a 60-day money-back guarantee on a customer's initial order only.

This guarantee applies solely to the first purchase and does not apply to:

  • subscription renewal payments,

  • recurring membership charges,

  • subsequent purchases,

  • upgrades,

  • add-ons, or

  • replacement purchases.

Once a subscription renewal payment has been processed, it is non-refundable.

Cancelling a subscription prevents future charges but does not entitle you to a refund for any renewal payment that has already been charged.

For full details, please refer to our Return & Refund Policy.

Changes to Subscription Plans

We reserve the right to modify subscription plans, pricing, benefits, features, or billing schedules at any time. Any changes will apply to future billing periods and will be communicated where required by applicable law.

Contact

If you have any questions regarding your subscription, billing, or cancellation, please contact:

hello@bravesprout.shop